Privacy Policy

Effective Date: 25 August 2024

1. Introduction

Welcome to Vickino (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.vickino.com] (the “Site”) and engage with our consulting services. This policy complies with the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following types of information:

Personal Information: Includes your name, contact details (e.g., email address, phone number), job title, and any other information you provide when you contact us or request our services.
Professional Information: Includes details about your business, industry, and specific needs related to consulting services.
Financial Information: Includes payment details if you engage in paid services, such as credit card information.
Health Information: If applicable, in the course of providing consulting services that are subject to HIPAA regulations, we may collect and process protected health information (PHI).

3. How We Use Your Information

We use your information for the following purposes:

To Provide Services: To deliver consulting services, manage client relationships, and respond to inquiries.
To Improve Our Services: To analyze usage and improve our services and the user experience.
To Communicate With You: To send you updates, marketing communications (if you have opted in), and other information relevant to our services.
To Comply With Legal Obligations: To meet legal, regulatory, and compliance requirements, including HIPAA and GDPR obligations.

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We may share information with third-party service providers who assist us in operating our business and providing our services, such as payment processors and IT support. These parties are bound by confidentiality agreements and are required to protect your information.
For Legal Reasons: We may disclose your information if required by law or to comply with legal obligations, respond to legal processes, or enforce our terms and conditions.
For Business Transfers: In the event of a merger, acquisition, or any form of asset transfer, your information may be transferred as part of that transaction, subject to the same privacy protections as outlined in this policy.

5. Data Protection and Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure storage practices.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can request correction of any inaccurate or incomplete personal data.
Erasure: You can request the deletion of your personal data under certain circumstances.
Restriction: You can request that we restrict the processing of your personal data.
Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Data Portability: You can request that your personal data be transferred to another organization.

To exercise these rights, please contact us using the details provided below.

7. HIPAA Compliance

If we collect or handle protected health information (PHI) in the course of providing consulting services, we are committed to complying with HIPAA regulations. This includes implementing appropriate safeguards to protect the privacy and security of PHI and ensuring that our practices align with HIPAA requirements.

8. Cookies and Tracking Technologies

For information on how we use cookies and similar technologies, please refer to our Cookies Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our Site and services constitutes acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under GDPR, please contact us at: [email protected]

Thank you for trusting Vickino with your information. We are dedicated to protecting your privacy and ensuring the security of your data.